Frequently Asked Questions

Get answers to common questions about EXcellence Package.

The EXcellence Package combines a personalized skincare consultation and at-home program, Hungarian Long Facial, one-hour Swedish massage, Hungarian manicure and pedicure, plus champagne and made-to-order lunch. Allow approximately 4 to 5 hours to enjoy every treatment unhurriedly.

Yes — it's ideal for first-timers. Our clinicians begin with a thorough consultation to assess skin type, sensitivities, and goals. Treatments are tailored to comfort and efficacy, and technicians adapt pressure, products, and timing to create a gentle, educational introduction to spa care.

Absolutely. We can adjust specific treatments, swap services, or add upgrades such as extended massage time or advanced facial boosters. Please notify us when booking or at consultation so your EXcellence Package can be personalized and any price adjustments confirmed.

At Esspa Kozmetika we prioritize organic, cruelty-free skincare and select clinically effective ingredients. All products used in the EXcellence Package are chosen for safety and results; patch tests and allergy questions are part of the consultation to ensure appropriate selection.

Yes — we offer private suite bookings and can accommodate couples when scheduling allows. Please request a couple's appointment or private-room preference at time of booking. Advanced notice helps us allocate therapists and prepare the luxurious EXcellence Package experience.

Arrive hydrated and well-rested, avoid heavy meals or alcohol beforehand, and skip waxing or aggressive exfoliation at least 48 hours prior. Wear comfortable clothing and arrive 10–15 minutes early. Share medical history, medications, or concerns during your consultation.